Our Policies

Everything You Need to Know

Terms of Use      
Welcome to www.sonomaarts-tx.com    We have prepared these Terms of Use (the “Terms”) to ensure that you understand your rights and obligations.  Please review the following Terms, including an Arbitration Agreement, that govern your use of the Web Site (the “Agreement”). Please note that your use constitutes your agreement to follow and be legally bound by these Terms. 

Legal Information / Use of the Web Site
The Web Site is owned and operated by Clare Creegan, Doing Business As Sonoma Arts.  Unless otherwise noted, all content posted on the web site is:
Copyright © 2019 Sonoma Arts
All design and content featured on the Web Site, including navigational buttons and images, artwork, graphics, photography, text, and the like, and all rights therein, including copyrights, trademarks, trade dress, and/or other intellectual property, are owned, controlled, or licensed by Sonoma Arts.
Sonoma Arts is a registered Clare Creegan Doing Business As Firm in the State of Texas.
The Web Site in its entirety is protected by applicable copyright, trademark and trade dress laws. All worldwide rights, titles, and interests are reserved by Sonoma Arts.
The contents of the Web Site and the Web Site as a whole are intended solely for your personal, noncommercial use. Any use of the Web Site and/or any of the content posted on the Web Site for any purpose other than personal and noncommercial is prohibited without the express prior written permission of Sonoma Arts. Do not reproduce, publish, publicly display, publicly perform, modify, adapt, sell, distribute, transmit or otherwise use any of the materials or other content posted on the Web Site for any commercial purpose. Sonoma Arts does not allow a limited, non-exclusive, restricted, non-transferable, non-sublicenseable, revocable license allowing you to download or electronically copy and print any of the content displayed on the Web Site for your personal, noncommercial use only. All  rights are reserved to Sonoma Arts.
You agree that you will not access or use the Web Site in any manner that could damage, disable, impair or cause undue burden on the Web Site and/or its host, servers, network, systems or other users. You agree that you will not attempt to interfere in any way with the operation of the Web Site, that you will not transmit any virus or worm to the Web Site, that you will not use any spider, robot or any other automated mechanism to access the Web Site and/or its servers or systems, and that you will not engage in flooding, spamming, mail-bombing, crashing or otherwise sending unsolicited e-mail to other users of the Web Site. You further agree that you will not attempt to access data that is not intended for your use, that you will not attempt to log on to a server or account that you are not authorized to access, and that you will not probe, scan or test the vulnerability of any system or network related in any way to the Web Site without authorization.
User Comments, Feedback, Postcards & Other Submissions
Except for submission of Member Content as described below, all comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Sonoma Arts on or by this Web Site or otherwise disclosed, submitted or offered in connection with your use of this Web Site (collectively, the "Comments") shall be and remain Sonoma Arts property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Sonoma Arts of all worldwide rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Thus, Sonoma Arts will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Sonoma Arts is and shall be under no obligation: (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by you to the Web Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no Comments submitted by you to the Web Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.
Copyright Policy for the Web Site
You may not post, modify, distribute, transmit, reproduce, publicly display, publicly perform or use in any way any copyrighted material, trademarks, or other proprietary material or information belonging to any third party without obtaining the prior written consent of the owner the rights in and to such proprietary material or information. It is the policy of Sonoma Arts to terminate the privileges of any user of the Web Site or member who infringes the copyright rights. 
Notice & Take-down Procedure
Without limiting the foregoing, if you believe that your work has been copied and posted on the Web Site in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information:
(i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
(ii) a description of the copyrighted work that you claim has been infringed;
(iii) a description of where the material that you claim is infringing is located on the Web Site;
(iv) your address, telephone number, and e-mail address;
(v) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, including the law of fair use;
(vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
The Copyright Agent for Sonoma Arts for notice of claims of copyright infringement is a Designated Agent who can be reached as follows:
by e-mail jaimemchamorro@yahoo.com 
by telephone at (469) 580-4820

IMPORTANT! PLEASE NOTE:

YOUR E-MAIL MUST BE WRITTEN IN ENGLISH AND MUST HAVE THE FOLLOWING SUBJECT LINE:
“NOTICE OF INFRINGEMENT”
IF YOUR E-MAIL DOES NOT HAVE THIS SUBJECT LINE AND/OR IS NOT WRITTEN IN ENGLISH, YOUR E-MAIL WILL NOT BE READ BY OUR DESIGNATED AGENT.

Additional Rules Governing Content Posted by Users on the Web Site

As stated above, Comments submitted to the Website shall be owned by Sonoma Arts. However, Sonoma Arts does not claim any ownership rights in the text, files, images, photos, video, sounds, musical works, other works of authorship, or any other materials (collectively, “Member Content”) that you post. After posting your Member Content to the Web Site, you continue to retain your ownership rights in such Member Content, and you continue to have the right to use your Member Content in any way you choose. By displaying or posting any Member Content, you hereby grant to an irrevocable Sonoma Arts any royalty-free, non-exclusive, sublicenseable, limited license to modify, publicly perform, publicly display, reproduce, distribute, transmit and otherwise use such Member Content solely on and through the Web Site, iOS app, mobile website, emails and social channels.
Content posted by Sonoma Arts on the Web Site (www.sonomaarts-tx.com) is protected by copyright, trademark, patent, trade secret and other laws, and Sonoma Arts owns and retains all rights on the Web Site. 
You may not copy, modify, translate, publish, broadcast, transmit, distribute, publicly perform, publicly display, or sell any Sonoma Arts or Licensed Content appearing on or through the Web Site. Sonoma Arts assumes no responsibility for monitoring the Web Site or for inappropriate Member Content or conduct.  

Content/Activity Prohibited.
The following is a partial list of the kind of Member Content that is illegal and/or prohibited to post on or through the Web Site. 
• is patently offensive and/or promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
• criticizes any business or individual;
• harasses or advocates harassment of another person or entity;
• exploits any person in a sexual or violent manner;
• contains nudity, violence, or offensive subject matter or contains a link to an adult website;
• solicits personal information from anyone under the age of 13;
• promotes information that the member knows is false or misleading and/or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
• promotes an illegal or unauthorized copy of another person’s or entity’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
• involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing, instant messaging, “spimming,” or “spamming”;
• contains restricted or password only access pages or hidden pages or images (those not linked to or from another accessible page);
• furthers or promotes any criminal activity or enterprise or provides instructional information about illegal activities including, but not limited to making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
• solicits passwords or personal identifying information for commercial or unlawful purposes from users of the Web Site;
• involves commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes; or
• includes a photograph of another person that you have posted without that person’s consent.
Certain activities as set forth below are prohibited on the Web Site and is not limited to-
• criminal activity, including, but not limited to, harassment, stalking, spamming, spimming, sending of viruses or other harmful files, copyright infringement, patent infringement, or theft of trade secrets;
• any automated use of the system, such as using scripts to add friends or send comments or messages;
• interfering with, disrupting, or creating an undue burden on the Web Site or the networks or services connected to the Web Site;
• attempting to impersonate another user of the Web Site, another member, or any other person;
• using the account, username, or password of another member at any time or disclosing your password to any third party or permitting any third party to access your account;
• selling or otherwise transferring your profile, without permission;
• using any information obtained from the Web Site in order to harass, abuse, or harm any person or entity; or
• displaying an advertisement on your profile, or accepting payment or anything of value from a third person or entity in exchange for your performing any commercial activity on or through the Web Site or FP Me® on behalf of that person or entity, such as placing commercial content on your profile, posting blogs or bulletins with a commercial purpose, or sending private messages with a commercial purpose.
Pricing Policy
At  www.sonomaarts-tx.com  our commitment is to offer convenience, service, and product availability on-line at compelling prices every day, with certain limited time offerings of merchandise at promotional prices. While merchandise offered  will usually be priced the same as merchandise offered at our affiliate stores, in some cases, the  stores may have different prices or promotional events at different times.
Colors
We have done our best to display as accurately as possible the colors of the products shown on the Web Site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Correction of Errors & Inaccuracies
We endeavor to present the most recent, most accurate and most reliable information on the Web Site at all times. However, the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not fully satisfied with your Sonomaarts-Texas.com purchase you may return it with the original packing receipt.
Please see our Return Policy
If you are not fully satisfied with your  www.sonomaarts-tx.com  purchase you may return it with the original packing receipt.
 Typographical Errors
In the event a Sonoma Arts product is listed at an incorrect price due to typographical error or systems error, Sonoma Arts shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Sonoma Arts shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
Term & Termination
Terms are applicable to you upon your accessing the Web Site and/or completing the registration or shopping process. These Terms, or any of them, may be terminated by Sonoma Arts without notice at any time for any reason. Provisions relating to Copyrights, Trademark, and Miscellaneous, shall survive any termination.
Notice
Sonoma Arts may deliver notice to you by means of electronic mail, a general notice on the Web Site, or by written communication delivered by first class U.S. mail to your address on record in Sonoma Arts account information.
Enforcement of Terms
By accessing and using the Web Site, you agree that your access to and use of the Web Site is subject to these Terms, as governed and interpreted pursuant to the laws of the United States of America, including federal copyright and trademark laws, and with the laws of the State of Texas.
Use of the Web Site
Harassment in any manner or form on the Web Site, including via e-mail and/or chat, and any use of obscene or abusive language is strictly forbidden. Impersonation of others, including a Sonoma Arts or other licensed employee, host, or representative as well as other users or visitors on the Web Site is prohibited. You may not upload to, distribute, or otherwise publish through the Web Site any content that is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable that may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Web Site or use the Web Site to solicit others to join or become members of any other commercial online service or organization.
Third-party Links
In an attempt to provide increased value to our visitors, Sonoma Arts may choose various third-party Web Sites to link to from its own Web Site. However, even if the third party is affiliated with Sonoma Arts, such entity has no control over these linked sites, all of which have separate privacy, security, and data collection practices, independent of Sonoma Arts. Sonoma Arts has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such Web Sites. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Sonoma Arts seeks to protect the integrity of its Web Site.
Disputes between Users.
You are solely responsible for your interactions with other users of the Web Site. Sonoma Arts reserves the right, but has no obligation, to monitor disputes between you and other users of the Web Site.
Special Admonitions for International Use of the Web Site.
Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and to provide only acceptable Member Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside.
Privacy & Security. Use of the Web Site is also governed by our Privacy and Security Policy, located on the Web Site

Miscellaneous
Binding Nature
Your use of the Web Site constitutes your acceptance of these Terms and your continued use confirms that acceptance.
No Waiver
Any failure of Sonoma Arts to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.
Headings
The section titles in these Terms are for convenience only and have no legal or contractual effect.
Severability
If one or more of the provisions of these Terms are deemed unlawful, void or unenforceable, the remainder of these Terms shall be unaffected and shall continue to be fully valid, binding and enforceable.
Entire Understanding
These Terms constitute the entire agreement between you and Sonoma Arts regarding the use of the Web Site.
CONTACT INFORMATION
jaimemchamorro HYPERLINK "mailto:jaimemchamorro@yahoo.com" HYPERLINK "mailto:jaimemchamorro@yahoo.com" HYPERLINK "mailto:jaimemchamorro@yahoo.com"@yahoo.com
(469) 580-4820

Privacy Policy
Effective Date: March 30, 2019
Thank you for visiting  www.sonomaarts-tx.com  (Website”). This privacy and security policy (the “Policy”) explains the information we collect about you on the Website, as well as information collected when you visit related stores or otherwise communicate or interact with Sonoma Arts, how we use the information, some of the security steps taken to protect the information, and the choices you have to review, revise and/or restrict our usage of this information. This Policy is part of the Terms & Conditions of Use that govern the Website and is binding on all Website users.
If you have any objections to this Privacy Policy, you should immediately discontinue use of the website.
What information do we collect and how do we use it?
Sonoma Arts may collect information from our customers for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve shopping experience and to communicate about products, services and promotions. We collect information such as name, telephone number, email, postal address and payment information (“Personal Information”) that you provide to us when you register an account on our site, place an order, participate in a sweepstakes, promotion or survey, write product reviews, post customer-generated photographs and content, or create product collections, wishlists and other user-generated content. We may use this information collected online to process and fulfill your order. We also collect email addresses at various site locations in order to send you necessary order-related messages such as order confirmation and shipment confirmation notices. We maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or other websites and to send you offers, promotions, or information that we believe may be of interest to you.
In addition, we monitor site use and traffic patterns to improve our web site design and the products and services we offer as well as to determine what offers, promotions or information to send to you.
To serve you better, we may combine Personal Information you give us online, via mobile device, in our related stores, or through our customer service call center. We may also combine that information with publicly available information and information we receive from cross-reference with select partners and others. By combining this information, we are better able to communicate with you about our products and services, special events and promotions, and better able to personalize your shopping experience.
Disclosure of Information
Sonoma Arts shares information you provide to us when you participate in a sweepstakes or promotion with those companies with whom we have joined to offer the sweepstakes promotion. We may disclose information about you to other members of the corporate family and our business partners. We will also disclose information as we determine to be required by law. In addition, we may on occasion share information with business partners not owned or affiliated with Sonoma Arts who want to market products or services to you. In the event that a store, division, assets or part or all of  Sonoma Arts is bought, sold or otherwise transferred, or is in the process of a potential transaction, customer information will likely be shared for evaluation purposes and included among the transferred business assets.
We do not share credit card or other payment information with third parties except for the purposes of processing payment for products and services you’ve ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their services to protect against fraud and the unauthorized use of credit and gift cards.
Procedures to review your personal information and to opt-out
You can always update your personal information or opt-out of our catalog mailing list or other communications from us. If at any time you would like us to update your information or you opt-out,  email jaimemchamorro@yahoo.com. Please be sure to include your email address, full name and mailing address.
Business Partners
We contract with outside services to help us and our business partners better understand your use of sonomaarts-texas.com. These outside services may use “cookies” or other technologies to collect various kinds of information for us and our business partners related to your use of www.sonomaarts-tx.com , so that we and our business partners may continue to refine and improve this and other sites for our customers. We do not allow these parties to collect any credit card, user name or password information. These services are contractually required to maintain all the information collected for us in conformance with this Policy. As a visitor to www.sonomaarts-tx.com   you may "opt-out" of these types of collection of data. To opt-out, click here.
“Cookies” are bits of information that are automatically stored on your computer. If you do not want to have cookies on your system, you can set your browser to disable them. Kindly note however that if you decline cookies on the Website, some functions on the Website may be limited or unavailable. As a result, to make it easier to use the Website, we recommend that your browser settings accept cookies on the Website.
We or our partners may use Flash Cookies (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer or downloaded or installed by you to your computer. We use these technologies to personalize and enhance your online experience, facilitate processes, personalize and store your settings. Flash cookies may help our website visitors to, for example, set volume preference associated with a video experience, play games and perform surveys. They help us improve our sites by measuring which areas are of greatest interest to customers. They may be recognized by other sites or by our marketing or business partners. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not remove Flash cookies. Click here to learn how to manage privacy and storage settings for Flash cookies. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.
Do Not Track
Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, Sonoma Arts and the Website do not recognize DNT.
Secure Shopping
We adopt appropriate and industry-standard data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Website.
Sensitive personal information contained in orders placed on the Website are encrypted using 128-bit secure sockets layer (SSL) technology. * In order for SSL security to work, you must use an SSL enabled browser. *Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
If you still have concerns about ordering electronically, feel free to call (469) 580-4820 and place your order over the phone. Have the 5-digit style number, size, and color ready for each item you wish to order. You can also print your shopping basket page and mail it to:  jaimemchamorro@yahoo.com

Please note that e-mail is not encrypted and is not considered to secure means of transmitting credit card numbers. We will never ask for sensitive Personal Information via e-mail.
YOU ARE RESPONSIBLE AT ALL TIMES FOR MAINTAINING THE CONFIDENTIALITY OF ANY PASSWORD OR OTHER ACCESS INFORMATION.
Children’s Privacy
Our Website is not directed at children. In accordance with federal law, we do not solicit or knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If Sonoma Arts  learns that a child under the age of 13 has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information, we have collected from children under 13, please contact us as provided below.
Your California Privacy Rights
This privacy policy describes how we may share your information for marketing purposes, as described above. California residents are entitled to request and obtain from us once per calendar year information about any of your personal information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us as explained below.
Policy Changes
Sonoma Arts  may periodically update this Policy including for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting and continuing to use the Website you agree to accept any changes made to this Policy. Feel free to contact us with any questions about our Policy.
Email us: jaimemchamorro@yahoo.com

Ordering and Payment

What to Know Before You Order

Please review all information carefully before placing your order, especially your shipping address information. We are not able to make changes or cancellations after your order has been placed. If a mistake was made, please call us at (469) 580-4820  immediately after placing your order and we will do our best to try to assist you.
When you place your order, your form of payment will be authorized (not charged). This authorization ensures the funds for the order are available while your order prepares to ship. Once your order has shipped, your form of payment will be charged. If your order is cancelled for any reason, the authorization will automatically be removed in 5-7 business days. The exact timeframe for removal is determined by your card's issuing bank. We only take orders for items that we have stock of, however items may be cancelled after the order is placed for various reasons.

Returns and Exchanges


Print a pre-paid return SmartLabel® to receive a faster refund!
Locate Your Order – Click on Order Status or click on My Account and select Order History.
Select Your Items – Locate the items you wish to return. If the item was a gift, check the Gift box to receive an eGift card for the refund.
Print Your Return Label - Print your label, pack up your items, and drop them in the mail. We’ll send you an email with your return tracking number.
A fee of $5.95 will be deducted per return. Drop off your return at any USPS facility, with your postal carrier, or schedule a pickup at www.usps.com
Once your return has been processed, we’ll send you a Return Notification email. Please allow 1-3 business days for refunds to be received to your original form of payment once processed.
SmartLabel® can be used for all US addresses including APO/FPO addresses and US Territories. Please contact Customer Service if returning oversized and hazerdous items. 

Get in Touch